Last Updated: July 19, 2025
These Terms constitute a binding agreement between you and Perjan Professional Product Partners FlexKapG, Austria (Heiligenstädter Lände 29/2.OG, 1190 Vienna). By using WhereTheyTalk, you accept these Terms and our Privacy Policy.
WhereTheyTalk is a B2B conversation discovery platform that uses automated web scraping and artificial intelligence to find relevant online discussions from third-party platforms like Reddit and Hacker News. We grant you a non-exclusive license to access and use the Service for internal business purposes during your subscription term.
AI Notice: Our service uses artificial intelligence for content analysis and matching. AI-generated insights are clearly marked and should supplement, not replace, human judgment. We provide no guarantee of AI accuracy or completeness.
You must provide accurate registration information and maintain one account per business entity. Accounts are non-transferable. You are responsible for maintaining credential security and all activities under your account. Notify us immediately of any unauthorized access.
Free Trial: New users may receive a free trial as indicated during registration. Trials are limited to one per organization and automatically expire without charges.
Paid Subscriptions: Subscriptions auto-renew at the end of each billing period. We will charge your payment method through our processor Stripe. All fees are in US Dollars and exclude applicable taxes. You remain responsible for all taxes.
Cancellation: Cancel anytime through account settings or by contacting support. Access continues until the end of your paid period. No pro-rated refunds except as required by law.
Late Payment: Overdue amounts accrue interest at 9.2% above the European Central Bank rate. We may suspend service for non-payment after reasonable notice.
We process your data as described in our Privacy Policy. For business customers, we act as data processor for any personal data you input, and you remain the data controller. We maintain appropriate technical and organizational security measures and will execute a separate Data Processing Agreement upon request.
We collect publicly available information through automated means while respecting robots.txt files and platform rate limits. Dynamic changes to source platform terms may affect real-time compliance.
Our IP: WhereTheyTalk software, algorithms, and documentation remain our exclusive property. We grant you only the limited license described in Section 1.
Third-Party Content: We aggregate content from external sources without editorial control. All such content remains the property of its original creators. You must comply with applicable copyright laws and source platform terms when using aggregated content.
Your Data: You retain ownership of data you input. By using the Service, you grant us permission to process your data as necessary to provide the Service, including using search queries to improve our algorithms.
Notice-and-Takedown: We maintain procedures to respond to valid intellectual property claims. Contact us if you believe content should be removed.
You agree to use WhereTheyTalk only for lawful business purposes. You will not attempt to reverse engineer our software, access unauthorized data, introduce malicious code, or use the Service to spam or harass others. You will not exceed reasonable usage limits or attempt to circumvent our security measures.
AS-IS Service: WhereTheyTalk is provided "as is" without warranties of any kind. We do not guarantee uninterrupted access, data accuracy, or that the Service will meet your specific needs.
Third-Party Dependencies: Our Service depends on third-party platforms beyond our control. We cannot guarantee availability or accuracy of external content and are not responsible for changes to source platforms.
No Consequential Damages: We specifically disclaim liability for any indirect, incidental, special, or consequential damages, including lost profits or business interruption.
Limitation of Liability: To the maximum extent permitted by Austrian law, our total liability to you is limited to the fees paid in the 12 months preceding the claim, or €100 if no fees were paid.
Exclusions: We exclude liability for slight negligence but remain liable for intent, gross negligence, personal injury, and mandatory data protection obligations.
Indemnification: You agree to defend and indemnify us against claims arising from your use of the Service, violation of these Terms, or infringement of third-party rights.
Term: This agreement begins when you accept these Terms and continues until terminated.
Termination for Cause: We may suspend or terminate your account immediately for material breaches, including non-payment, misuse, or legal violations.
Effect of Termination: Upon termination, your access ends immediately. We will delete your data within 30 days unless legally required to retain it. You should export any data you wish to preserve before termination.
Governing Law: These Terms are governed by Austrian law, excluding conflict of law principles. The UN Convention on Contracts for the International Sale of Goods does not apply.
Jurisdiction: Any disputes will be resolved in the competent courts of Vienna, Austria. We may seek injunctive relief in any jurisdiction as necessary.
Dispute Resolution: Before initiating formal proceedings, both parties agree to attempt good-faith negotiation for 30 days.
Entire Agreement: These Terms, together with our Privacy Policy and any separate Data Processing Agreement, constitute the complete agreement between us.
Modifications: We may update these Terms by posting new versions with updated effective dates. Continued use after changes constitutes acceptance.
Severability: If any provision is found invalid, the remainder of these Terms continues in effect.
Assignment: You may not assign your rights under these Terms. We may assign our rights in connection with a merger, acquisition, or sale of assets.
Notices: We may provide notices via email to your registered address or through the Service. You may contact us at the address above or through our website.
Contact
For questions about these Terms, contact us at Heiligenstädter Lände 29/2.OG, 1190 Vienna, Austria.
By using WhereTheyTalk, you acknowledge that you have read, understood, and agree to be bound by these Terms.